Privacy policy

Information this website gathers/tracks

The Ultralase website logs IP addresses and browser types, but we do not link IP addresses to anything personally identifiable. This means that a user's session will be tracked, but the user will be anonymous. You can browse our site without entering any personal information, and therefore remain anonymous during your visit. However, the Fast Form asks for personal information such as name, postal address, email address and telephone number to enable us to send out the requested information, and make any future visits to our site easier.

Use of the information this website gathers/tracks

The Ultralase website logs IP addresses for systems administration purposes and these logs will be analysed to constantly improve the value of the materials available on the website.

Ultralase 'FREE DVD with info pack'

The information that we require on our 'FREE DVD with info pack' form is used to process your request quickly and accurately. Ultralase will in no way share this information with any third parties. From time to time we may send you information from Ultralase and other group companies that may be of interest to you. If you would prefer not to receive such information you can write to us at the following address: Ultralase, 96 Bristol Road, Birmingham, B5 7XJ, or telephone 0800 9888 237

Sharing of the information this website gathers/tracks

For those visitors who register with Ultralase, we do not share your name, email address, preferences or demographic information with any third party.


The Ultralase website contains links to other websites. Please be aware that our privacy policy does not apply to these linked sites. We encourage you to read the posted privacy statement whenever interacting with any website.

Credit Card Information

Your credit card information is protected during the processing of transactions using Secure Sockets Layer (SSL) software, which encrypts information you provide.

Your credit card information is not stored nor shared by us with any third party company.


Cookies are small pieces of information in the form of text files that are sent to your browser from our web server and are stored on your computer.

Our site uses cookies to keep track of progress and to provide our visitors with a tailored user experience. With the help of cookies, we can present you with customised content and adverts that will be of more interest to you.

We also use cookies to remember your passwords for you so you don't have to re-enter them each time you visit the site. You have the option of setting your browser to reject cookies. However, if certain cookies that track your details are rejected then we won't be able to pre-fill any data on the site or direct you to the correct stage on your next visit.

You may be served cookies from our advertisers while visiting our site. We do not control, nor do we have access to, any of the information they may collect.

We have detailed all the cookies our advertisers drop in a table on this page for your information.

Below are some examples of how we use cookies to do this:

There are three different categories these cookies are split into:

Advertiser cookies

You may be served cookies from our advertisers while visiting our site. We do not control, nor do we have access to, any of the information they may collect.

Google Analytics and Display Advertising

This website uses Google Analytics to allow Ultralase to learn how the website is being used. Google does not supply Ultralase with personally-identifiable information and Ultralase do not attempt to retrieve it. The Google tracking codes allow us to monitor demographics data such as age, gender and interests of the people who use this website. Data collected from your visit to the Ultralase website may be used to provide advertising for Ultralase on other websites. To opt-out or manage how Google uses this information please visit the Google Ads Settings page.

Opt-out policy

If, at any time after registering, you change your mind about receiving our postal/email offers or sharing your information with third parties, you may send your request to: Ultralase Registration,


If you would like to correct and/or update your registration information, please contact: Ultralase Registration,

Data sharing policy

We aim to keep you updated regarding products and services which may be of interest to you. To do this, your personal information may be made available to our parent company and other group companies. Personal data will never be shared with companies other than those stated here. In all cases, privacy policies are duly upheld. We ensure that your personal data will not be disclosed to State Institutions and authorities except if required by law or other regulation. We may pass relevant medical and optical records to your General Practitioner or usual optician but only after permission has been sought. If you would like to know more about how your personal information is protected, please contact us at We will honour all requests for personal information to be restricted or removed.