Cookie Policy
Ultralase Eye Clinics Limited Website – Cookie Policy
BACKGROUND:
This website Ultralase Eye Clinics Limited (“Our Site”) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, we are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur when you press the ‘Accept All Cookies’ button or opt-in to specific categories of cookies on our Cookie consent page and press the submit button.
- Definitions and Interpretation
- In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:
|
“Cookie” |
means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site; |
|
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); |
|
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); and |
|
“We/Us/Our” |
means Ultralase Eye Clinics Limited, a limited company registered in England under company number 0846026, whose registered address is , 96 Bristol Road, Birmingham, B5 7XJ. |
- Information About Us
- Our Site is owned and operated by Ultralase Eye Clinics Limited, a limited company registered in England under company number 0846026, whose registered address is 96 Bristol Road, Birmingham, B5 7XJ.
- Our VAT number is 989400775.
- Our Data Protection Officer is Lorna Miller of Really Good Data Protection, and can be contacted by email at enquiry@ultralase.com , by telephone on 0800 093 1110, or by post at Customer Services, 172 Lincoln Road, Peterborough PE1 2NW.
- How Does Our Site Use Cookies?
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. We do not use third party cookies on our website.
- Strictly Necessary Cookies
A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in and payment transactions. - Analytics Cookies
It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it. - Functionality Cookies
Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category. - Targeting Cookies
It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. - Third Party Cookies
Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above). We do not use Third Party Cookies. - Persistent Cookies
Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site. - Session Cookies
Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.
- Strictly Necessary Cookies
- Cookies on Our Site are not permanent and will expire as indicated in the table below.
- For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy.
- For more specific details of the Cookies that We use, please refer to the table below.
- What Cookies Does Our Site Use? ( you will need to complete the relevant tables)
- The following first party Cookies may be placed on your computer or device:
|
Name of Cookie |
Purpose |
Duration |
Strictly Necessary |
|
_dlt |
Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. |
1 day |
No |
|
_hjSession_# |
Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read. |
1 day |
No |
|
_hjSessionUser_# |
Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read. |
1 year |
No |
|
_hjTLDTest |
Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. |
Session |
No |
|
_schn1 |
Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers. |
1 day |
No |
|
_scid |
Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers. |
13 months |
No |
|
_scid_r |
Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers. |
13 months |
No |
|
_screload |
Used by Snapchat to implement advertisement content on the website - The cookie detects the efficiency of the ads and collects visitor data for further visitor segmentation. |
Secure |
No |
|
1.gif |
Used to count the number of sessions to the website, necessary for optimizing CMP product delivery. |
Session |
No |
|
Appointment |
Stores information about online booking details |
1 day |
No |
|
ASP.NET_SessionId |
Preserves the visitor's session state across page requests. |
Session |
No |
|
CookieConsent |
Stores the user's cookie consent state for the current domain |
1 year |
No |
|
Cords |
Used to show clinic locations on Google Maps |
240 hours |
No |
|
Page Message |
Stores web page messages |
1 day |
No |
- The following third party Cookies may be placed on your computer or device:
|
Name of Cookie |
Purpose |
Provider |
Strictly Necessary |
|
__qca |
This is a cookie usually associated with Quantcast, a digital advertising company. They provide website rankings, and the data they collect is also used for audience segmentation and targeted advertising. |
quantserve.com |
No |
|
_fbp |
Used by Meta to deliver a series of advertisement products such as real time bidding from third party advertisers |
investor.fb.com |
No |
|
_uetsid |
This cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site. |
bing.com |
No |
|
CONSENT |
Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website. |
youtube.com |
No |
|
mc |
This cookie is usually provided by Quantserve to track anonymous information about how website visitors use the site. |
.quantserve.com |
No |
|
MUID |
This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website. |
bing.com |
No |
- Our Site uses analytics services provided by Google Universal Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) analytics Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following analytics Cookies:
|
Name of Cookie |
Purpose |
Provider |
Duration |
Strictly Necessary |
|
_ga |
This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. |
Google Universal Analytics |
2 years |
No |
|
_ga_RKDY8H39QN |
This cookie is used by Google Analytics to persist session state. |
Google Universal Analytics |
1 year 1 month |
No |
|
_gat_UA-47423826-1 |
This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It is a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. |
Google Universal Analytics |
54 seconds |
No |
|
_gid |
This cookie is set by Google Analytics. It stores and update a unique value for each page visited and is used to count and track pageviews. |
Google Universal Analytics |
1 day |
No |
|
_uetsid_exp |
Contains the expiry-date for the cookie with corresponding name. |
bing.com |
Persistent |
No |
|
_uetvid_exp |
Contains the expiry-date for the cookie with corresponding name. |
bing.com |
Persistent |
No |
|
ads/ga-audiences |
Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. |
google.com |
Session |
No |
|
collect |
Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. |
Google Universal Analytics |
Session |
No |
|
lastExternalReferrer |
Detects how the user reached the website by registering their last URL-address. |
connect.facebook.net |
Persistent |
No |
|
lastExternalReferrerTime |
Detects how the user reached the website by registering their last URL-address. |
connect.facebook.net |
Persistent |
No |
|
LogsDatabaseV2:V#||LogsRequestsStore |
Stores the user's video player preferences using embedded YouTube video |
youtube.com |
Persistent |
No |
|
MSPTC |
This cookie registers data on the visitor. The information is used to optimize advertisement relevance. |
bing.com |
1 year |
No |
|
qcSes |
Collects data on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded with the purpose of generating reports for optimising the website content. |
quantserve.com |
Session |
No |
|
TESTCOOKIESENABLED |
Used to track user’s interaction with embedded content. |
youtube.com |
1 day |
No |
|
u_sclid |
Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers. |
sc-static.net |
Persistent |
No |
|
u_sclid_r |
Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers. |
sc-static.net |
Persistent |
No |
|
u_scsid |
Collects data on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded with the purpose of generating reports for optimising the website content. |
sc-static.net |
Session |
No |
|
u_scsid_r |
Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers. |
sc-static.net |
Session |
No |
|
VISITOR_INFO1_LIVE |
Tries to estimate the users' bandwidth on pages with integrated YouTube videos. |
youtube.com |
180 days |
No |
|
VISITOR_PRIVACY_METADATA |
Stores the user's cookie consent state for the current domain |
youtube.com |
180 days |
No |
|
X-AB |
This cookie is used by the website’s operator in context with multi-variate testing. This is a tool used to combine or change content on the website. This allows the website to find the best variation/edition of the site. |
sc-static.net |
1 day |
No |
|
YSC |
Registers a unique ID to keep statistics of what videos from YouTube the user has seen. |
youtube.com |
Session |
No |
|
ytidb::LAST_RESULT_ENTRY_KEY |
Used to track user’s interaction with embedded content. |
youtube.com |
Persistent |
No |
|
YtIdbMeta#databases |
Used to track user’s interaction with embedded content. |
youtube.com |
Persistent |
No |
- Consent and Control
- Before Cookies are placed on your computer or device, you will be shown a Cookie permission banner at the bottom of our website pages requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies (unless those Cookies are strictly necessary); however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow and/or deny different categories of Cookie that We use. You can return to your Cookie preferences to review and/or change them at any time by clicking the Cookie Consent hyperlink in the footer of our homepage.
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- The links below provide instructions on how to control Cookies in all mainstream browsers:
- Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
- Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835
- Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
- Safari (macOS): https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac
- Safari (iOS): https://support.apple.com/en-gb/HT201265
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences
- Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)
- Changes to this Cookie Policy
- We may alter this Cookie Policy at any time. If We do so, details of the changes will be highlighted at the top of this page. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.
- In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.
- Further Information
- If you would like to know more about how We use Cookies, please contact Us at enquiry@ultralase.com by telephone on 0800 093 1110, or by post at Customer Services, 172 Lincoln Road, Peterborough PE1 2NW.
- For more information about privacy, data protection and our terms and conditions, please visit the following: